In the modern dental landscape, communication is the heartbeat of a successful practice. As patient expectations evolve, the traditional landline is no longer enough to keep up with the demands of a busy clinic. At Microminder, we understand that practices need a solution that is not only reliable but also cost-effective and flexible.
That’s why we are proud to offer our Cloud-Based Telephony (VoIP – Voice over Internet Protocol) System, specifically designed for dental practices that want to save time and money while elevating patient care.
Transitioning to a cloud-based system doesn’t just modernise your desk; it transforms your entire workflow. Our VoIP solution provides:
1. Smart Call Management
Wait times are a common frustration for patients. With Call Queuing, incoming calls are organised into a virtual line, connecting patients to staff in the order they arrived. Pair this with our AI Receptionist, and you ensure that patients are quickly routed to the correct person, whether they are booking an appointment or asking about a treatment plan.
2. Marketing While They Wait
Turn “hold time” into “growth time.” Our Marketing Messages feature allows you to play promotional recordings while patients wait in the queue, helping you highlight new services or oral health tips.
3. Flexibility for Modern Teams
The dental world is more mobile than ever. With our Smartphone App, you can receive and make calls from your practice landline via any smart device. This ensures your team stays connected whether they are in the office, moving between sites or working remotely.
VWith over 40 years of experience, Microminder is more than just an IT company; we are your strategic partner in dental technology. We specialise in delivering comprehensive solutions that address the unique challenges of dental professionals, from system reliability to data security.
Ready to upgrade your practice communication?
Contact us today:
📞 020 8799 6883
📧 solutions@microminder.com
🌐 microminder.com
Switching to Microminder’s VoIP system can significantly lower costs, with pricing starting at just £20+VAT per month. This is eliminating the unpredictable expenses associated with traditional landline billing and long-distance charges.
Not at all. The Smartphone App allows you and your staff to receive and make calls using your business landline number from any smart device or desktop. As long as you have Wi-Fi or mobile data, you have the flexibility to manage patient communications from anywhere, whether you are moving between surgeries or working remotely.
The system ensures no patient is missed. With the “Voicemail to Email” feature, any voicemail left by a patient is automatically delivered to your practice email inbox for immediate attention. Additionally, features like “Call Queuing” and “Smart Call Routing” help manage high call volumes by directing patients to the right department efficiently.
