Google Rating
319

Frequently asked Questions

Why is the high street retailer sometimes cheaper than you?

When manufacturers build computers they use different grades of internal components. Consumer (High Street) products use cheaper components as these machines are expected to be used relatively lightly - maybe 2-3 times a week for short periods. Commercial units use higher grade components to cope with being used/on perhaps 24/7.

Why do you need to do a site survey?

We want to make sure that disruption to your business is kept to a minimum. During the visit our engineer can make suggestions around installation workflow, additional support services and give pointers on things you may not have considered.

I want online backup but you insist on a local backup drive. Why?

Online Backup is a superb disaster recovery tool in fire/flood/theft scenarios but often, data recovery speeds depend on your internet provider and speeds and can take many hours more than if we are reinstating data direct from a local drive.

Why don't you just send an engineer straight to me?

We are able to resolve around 80-85% of all issues remotely. We aim to answer your call and be dialled in within 5 minutes of you ringing. Often, we could have fixed your problem far quicker than the time it takes to get an engineer to you. But don't worry. If we can't fix it, site visits are included in Support Contracts and we shall get someone out to you in a jiffy!

We put our clients at the centre of what we do

Interested in becoming a client or finding out more?

Let’s Chat

Don’t miss out!

Sign up to our newsletter to hear about cyber security, new technology, what’s making your competitors successful and all things IT.

How To: Improve your online presence

12th May 2020

Learn More

Meet Microminder: Daniel Peart

20th March 2020

Learn More

Top Tips for Working From Home

19th March 2020

Learn More

LIVE SUPPORT

OFFLINE

We Support

Footer Logo
Microminder - Footer Logo
facebook facebook linkedin twitter