Convene makes patient arrivals effortless with self-service check-in and secure payment options at the terminal. Patients can register themselves, instantly receive appointment or wait-time details, and settle payments without queueing at reception. This smooth, self-directed process reduces pressure on front-desk staff and creates a faster, more transparent experience for patients. Convene’s technology integrates seamlessly with existing practice management systems, ensuring operational efficiency and compliance. By Microminderpartnering with Convene, Dental and healthcare practices can unlock efficiency gains and refocus on what truly matters – quality patient care.
Key Takeaways
Convene’s healthcare solutions automate patient registration, pre-authorised payments at check-in, and follow-ups, saving thousands of work-years annually.
Healthcare providers gain financial transparency and control through integrated portals.
Patients benefit from faster, easier, and more accessible services.
The system is proven, reliable, and adaptable
By reducing administrative burdens, healthcare practices can focus more on delivering quality patient care.
Why Dental Practices Need Convene’s Solutions
The Challenge
Dental practices are under increasing pressure to balance patient care with administrative responsibilities. From patient registration and check-in to payment processing and compliance reporting, these tasks consume valuable staff time and resources. With growing patient volumes and rising expectations for digital convenience, traditional systems are no longer sufficient.
The Solution
Convene’s healthcare solutions are designed to streamline these processes. With their integrated terminals and portals:
Patients are able to check-in, update their records and pre-authorise payment for their treatment.
Patients have self-service options, reducing waiting times.
It offers automatic payment registration for complete financial transparency.
It integrates seamlessly with practice management software.
Benefits for Dental Practices
Streamlined Patient Check‑In: Patients can register and check in quickly using self‑service kiosks or mobile devices, reducing waiting times and improving the overall patient experience.
Simplified Billing and Payments: Automatic payment registration ensures invoices are processed accurately and transparently, helping dental practices maintain financial control and compliance.
Reduced Administrative Burden: Staff spend less time on paperwork and chasing payments, freeing them to focus on patient care and clinical tasks.
Improved Patient Satisfaction: Offering modern, convenient self‑service options such as mobile payments and online portals meets patient expectations and enhances loyalty.
Accessibility for All Patients: Designed to be user‑friendly, the technology supports patients of varying technical abilities, including those of older age groups. On average it takes 14 seconds for patients under 70 years of age to check-in, while an average of 20 seconds for patients over 70 years of age.
Operational Reliability: With proven deployments in healthcare institutions, dental practices can trust the system to deliver consistent performance with minimal downtime.
Top 6 Features of Convene Indoor Terminals
Seamless Check-In – Self‑service check-ins reduce waiting times and improve practice efficiency. – Reduces pressure on reception staff
Secure Payment’s – Support for card, mobile, and cash transactions. – Ensures safe, compliant financial handling across all patient interactions.
User‑Friendly Interface – Designed for fast, simple and efficient interaction. – Accessible for patients of all ages and technical abilities, including those with disabilities or of older age groups.
Modular Design – Practices can choose from a range of functionalities tailored to their practices needs. – Flexible setup allows scaling or customisation for the dental environment.
Proactive Monitoring & Support – Service agreements include monitoring and follow‑up to ensure reliability. – Minimises downtime and ensures smooth operation for both staff and patients.
Queue Reduction & Revenue Growth – Self‑service reduces waiting times, leading to happier patients. – Faster service translates into improved patient throughput and increased revenue potential.
FAQ
How will Convene help reduce queues in my dental practice?
Patients can check in and register themselves using self‑service indoor terminals or mobile devices, which speeds up the process and reduces waiting times at reception.
Can Convene manage dental billing and payments accurately
Yes. The system automatically registers payments, whether by card, mobile or cash, ensuring invoices are processed correctly, transparently and in compliance with financial regulations.
Will this integrate with my existing dental practice management software?
Absolutely. Convene integrates seamlessly keeping patient records and financial data up to date without manual intervention.
