Modern optometry isn’t just about delivering excellent eye care, it’s about safeguarding patient data, maintaining seamless communication, and ensuring your practice is resilient against digital threats. For UK-based opticians, three technologies are essential: VoIP Telephony, Online Backup (Quark), and Penetration Testing.
Voice over Internet Protocol (VoIP) replaces traditional phone lines with internet-based calling, offering:
Over 40% of UK businesses have already adopted VoIP, citing cost savings and scalability as key drivers. For opticians, this means more budget for patient care and less spent on outdated infrastructure.
Opticians handle sensitive personal and clinical data daily. Losing access to this information, whether due to hardware failure, accidental deletion or cyberattack can be devastating.
Over 80% of healthcare data breaches involved loss or unauthorised access to patient records. Cloud-based backups help mitigate this risk by ensuring data is stored securely and retrievable at all times.
Cybersecurity isn’t just for big corporations. Optical practices are increasingly targeted by attackers seeking personal health data. Penetration testing simulates real-world attacks to uncover vulnerabilities in your systems.
According to the UK Government’s Cyber Security Breaches Survey 2025, 59% of medium-sized businesses experienced a cyber incident in the past year. Regular testing ensures your digital defences evolve with emerging threats.
Ultimately, GDPR and COG compliance and digital resilience depend on having the right support. A trusted IT provider such as Microminder, can help you implement secure VoIP systems, manage encrypted backups, and conduct thorough penetration testing. With expert guidance, your practice can stay compliant, connected, and protected—without the stress.
Yes—encrypted VoIP systems meet GDPR standards when properly set up.
At least annually, or after major system changes.
No—your data stays safe in the cloud and is accessible once you’re back online.
