What are the most helpful VoIP Features for Small Businesses?

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22nd November 2022

What are the most helpful VoIP Features for Small Businesses?

During the pandemic, VoIP and video conferencing have skyrocketed by over 210% due to the move to remote work and hybrid offices. In addition, 67% of surveyed companies say switching to VoIP helps improve call handling.

The technology is much cheaper to use than a traditional landline-based system. Calling plans are often less expensive, and a company can add new numbers for minimal cost.

VoIP has several helpful features for small businesses, but what are the best features for driving efficiency, productivity, and a positive caller experience?

VoIP’s top features for small businesses:

  • Automated attendant
  • Find me/follow me
  • Hold music
  • Voicemail transcription to email
  • Ring groups
  • Call reporting
  • Local support


Microminder is the leading strategic IT business partner in the dental sector – we have been proudly supporting the dental community for over three decades.

We pride ourselves on building lasting relationships with our clients where they trust us with their IT strategy, implementation and ongoing support, allowing them to focus on patient care.  

Our solutions, IT Support, Managed Services & VoIP Telephony are cost effective and inspired by the latest technology, underpinned by market-leading technology partners such as Microsoft, Datto and Software of Excellence.   

Microminder’s experts are passionate about technology and are always on hand to support and guide you, so please get in touch today:   

Call us on 0208 799 6883 or follow us on social media.

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