Is that a real text from your CEO? Or a scam?

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28th February 2023

Is that a real text from your CEO? Or a scam?

Let’s talk about scams.

Imagine you’re going about your day when suddenly you receive a text from the CEO. The head of the company is asking for your help. They’re out doing customer visits and someone else dropped the ball in providing gift cards. The CEO needs you to buy six £200 gift cards and text the information right away. The CEO promises to reimburse you before the end of the day. Oh, and by the way, you won’t be able to reach them by phone for the next two hours because they’ll be in meetings. One last thing, this is a high priority. They need those gift cards urgently. 

Would this kind of request make you pause and wonder? Or would you quickly pull out your credit card to do as the message asked? 

A surprising number of employees fall for this gift card scam. 

There are also many variations. Such as your boss being stuck without gas or some other dire situation that only you can help with. 

Without proper training, 32.4% of employees are prone to falling for a phishing scam. 

Variations of this scam are prevalent and can lead to significant financial losses, both personally and in the business. 

In the following example, a woman from Palos Hills, Illinois lost over $6,000 after getting an email request from who she thought was her company’s CEO about purchasing gift cards for the staff. 

Three tips for avoiding costly phishing scams 

1. Always double check unusual requests 

Despite what a message might say about being unreachable, check in person or by phone anyhow. 

If you receive any unusual requests, especially relating to money, verify them. Contact the sender through other means to make sure it’s legitimate. 

2. Don’t react emotionally 

Scammers often try to get victims to act before they have time to think. Just a few minutes of sitting back and looking at a message objectively is often all that’s needed to realise it’s a scam. Don’t react emotionally, instead ask if this seems real or is it out of the ordinary. 

3. Get a second opinion 

Ask a colleague, or better yet, your company’s IT Service Provider, to take look at the message. 

Getting a second opinion keeps you from reacting right away. It can save you from making a very costly judgment error and only takes a few extra minutes. 

HOW CAN MICROMINDER HELP YOU?  

Microminder is the leading strategic IT business partner in the dental sector – we have been proudly supporting the dental community for over three decades.   

We pride ourselves on building lasting relationships with our clients where they trust us with their IT strategy, implementation and ongoing support, allowing them to focus on patient care.   

Our solutions, IT Support, Managed Services & VoIP Telephony are cost-effective and inspired by the latest technology, underpinned by market-leading technology partners such as Microsoft, Datto and Software of Excellence.    

Microminder’s experts are passionate about technology and are always on hand to support and guide you, so please get in touch today:    

Call us on 0208 799 6883 or follow us on social media.

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