“HELP, our Dental Practice has been without a working system for a week!” or, “Our Local IT engineer struggles to understand the dental environment and the time constraints we are under!”, or “We tried to boot from our backup after the ransomware attack but the Backup Drive is now also infected! These are just a few daunting yet real occurrences that I help Dentists to overcome on month in, month out from Practices right across the UK and RoI.
With cyber threats and networking issues on the rise, minimising the both downtime (maximising productivity and meeting contract demands) and the cost of IT Management can become challenging. Many IT providers will ‘trim’ their offering applying many conditions which penalise clients, or limit the number of hours of telephone support before charges kick in, charging for parts or labour, or excluding any site visits entirely and charging you every time they need to come to site. Sometimes, you could find that your met with “Sorry this is not included in your contract” more often than fixes are found!
Microminder provide a full and comprehensive Managed IT Support to nearly 2000 clients and have successfully done so for the past 34 years! Services and products are tested and prepared with the focus around dentistry (Practice Management Systems and Digital Imaging) which is becoming steadily more complex. Often, Local IT engineers trained in general IT products within an Office environment struggle to understand either the time constraints of the environment or the technical specialties that come with it.
Choosing Microminder as your trusted IT partner ensures that you will be offered high quality IT Support alongside a range of protective services and provide complete peace-of-mind to you and your team that expert help is just a phone call away.
As the leading IT provider to the Dental Profession, we believe every practice should be given the opportunity to offer all technical advancements to their patients and empower their teams to deliver this in a safe, compliant environment. That’s why we offer HaaS (Hardware as a Service)! With practices paying nothing upfront whatsoever, no interest on payments and no inflation on services; practices simply pay one fixed monthly direct debit.
If you have any queries or would like advice about any of the services mentioned, please call 020 8799 6883 and ask to speak with Harpreet.
Author: Harpreet Nirwan has been a Technical Solutions Consultant with Microminder for around 6 years. He prides himself on forming great relationships with the Practices he works with and offering a balanced approach to clients IT needs. He can speak with prospective clients about the full range of Microminder products and services.